Refund policy

Returns & Exchanges

We want you to be 100% in love with every item you purchase, so Temple Ro will gladly accept returns of unworn, unused merchandise in salable condition within 30 days of receipt. The hangtags must still be attached. Please do not spray returns with febreeze or any other fragrance, perfume, body oil, or scent. We cannot accept returns that have any kind of personal or chemical fragrance smell as we are not able to resell them.

We recommend using a trackable mail service as we are not responsible if your item does not reach us or is lost by the parcel service. Return shipping fees are the responsibility of the purchaser. Please allow 3-5 days handling time for your return to be processed once we receive it. Refunds will be made to the original form of payment.

To initiate a return, please send an email to info@templero.com including the following:

1. Name and order number

2. Items to be returned

Please do not send a return without contacting us first, so we can make sure nothing gets lost or overlooked. Please contact us first before attempting to drop off a local return.

Exchange shipping is on us! If you’d like to exchange an item, please contact us at info@templero.com to initiate the exchange.